Social media monitoring entered the marketers' lives rather suddenly, becoming common practice in no time. Yet, it can be not extremely straightforward for the less experienced in the field. One of the frequent questions about social media monitoring is this: what keywords should you monitor? This is an important question, so let me start from the beginning.
Instagram is an exceptional photo-sharing social media platform. It's young, it's extremely popular, and it's the most engaged platform after Facebook. 32% of U.S. teens cite Instagram as their favorite social network. But there is more. 53% of Instagram users follow their favorite brands on Instagram, and 44% use Instagram for product research. That's more than any other social media platform! So you need a really good reason to discard Instagram marketing. And "my product isn't pretty" isn't a good enough reason. I get it: Instagram marketing can be intimidating. It seems that the only brands that can win with it should sell mouth-watering food, clothes or beauty products. And that's pretty much it. Truth is, it might be easier for them to come up with the appropriate content but their competition on Instagram is higher as well. Although you might need a bit more filtering and creativity to sell, say, fridges than you would to sell flowers, your efforts won't be wasted. So I highly suggest to consider Instagram marketing. And hopefully this article will help you with this.
It's possible you've heard the buzz online, and decided to finally get out there and start with influencer marketing. With some time, tools and magic you've found the influencers in your niche. They have dozens of thousands of followers on Twitter, high engagement rate and a maybe even a teenage fanbase. What do you do next?
Marketing is no longer about the stuff you make, but the stories you tell. The world of marketing has changed. Companies like Snapchat and Instagram have risen to prominence. Social storytelling has become the new brand marketing.
Another post full of social media news! The platforms have been busy this month. As the USA is getting closer to general elections, Facebook and Twitter are trying to battle fake news in your feed. Instagram has got a new leader and LinkedIn is doing everything and anything to improve the user experience.
You probably think this post isn't for you because your customer service is already good enough. You are probably wrong. It turns out, 80% of companies believe they deliver “superior” customer service, but only 8% of customers think these same companies actually do. How can that be? You reply to your customers most of the time, you've got your phone number right in the Google results, you even have a Facebook page. Is it not you, is it them? Have customers' expectations become too high?
YouTube is a sensational platform. The total number of people who use YouTube is now more than 1,300,000,000. Almost 5 billion videos are watched on YouTube every single day. Even on mobile alone, YouTube reaches more 18-49 year-olds than any cable network in the U.S. Surely, it's a noisy space: 300 hours of video are uploaded on YouTube every day. Entertainers and educators that came to YouTube in hope of getting rich and famous have to face even more struggle than a marketer trying to sell a yoghurt brand among thousands and thousands of yoghurt brands. So people that made it to the top of the YouTube list are interesting for a whole number of reasons. They can help us answer the questions such as:
Social media pros get really excited about social media contests. That's understandable: the latter can triple the count of the followers, boost engagement and generate buzz. But only if done right. We've asked 8 notable experts to tell us all tips and tricks that make a social media contest successful.