Whether you are getting your beauty sleep or doing your superhero business tasks, Awario is crawling billions of web and social pages to let you immediately know where the mentions from your customers have sparked, in any language, from any source.
Priority is what you need when it comes to time- management. Awario lets you instantly see the most important conversations first and look into the ones where your customers actively engage when talking about your brand.
Awario gives you the material, you have to act. Why? Consumers are likely to recommend a brand to a friend and spend more with the companies that engage and respond to customers over social media. Use Awario to answer clients’ questions, follow up on their comments, and resolve their issues. Build relationships with your customers, let them feel that you are there for them.
You surely do not want to miss important mentions and delay your response to a customer. Awario has got your back — we won’t let anything impactful slip your attention. Set up email alerts right in the app, and we will deliver weekly or daily summaries of new mentions directly to your inbox.
You do not have to be tied to your computer to care for your customers. You can log in to Awario from your desktop, laptop, smartphone, or tablet, and manage your customer feedback from anywhere and at any time.