Terms and Privacy

Below you can find the legal details about Awario.

Awario Privacy Policy

Last Updated: February 2 2023

This Privacy Policy sets out the approach of Awario to the processing of information we get about you that can directly or indirectly identify you («Personal Data») when you use Services (as described in the Terms of Use) provided through an internet-based software-as-a-service application available at awario.com («Software»).

Awario is committed to ensuring that your privacy is protected. Should we ask you to provide any Personal Data when using the Services, then you can be assured that it will only be used in accordance with this Privacy Policy.

The controller of your Personal Data, who determines the purposes and means of the processing, is TechFusion Ltd, registered under the laws of the Republic of Cyprus under the registration number HE369193, legal address: A.G. Leventi, 5, THE LEVENTIS GALLERY TOWER, 13th floor, Flat/Office 1301, 1097, Nicosia, Cyprus («Awario», «we», «us», «our»).

We may update this Privacy Policy from time to time to keep it in conformity with the Regulation of the European Parliament and of the Council (EU) 2016/679 (the «GDPR») and other relevant legislation. We will notify you if we make any material changes to our Privacy Policy. If such changes make it necessary to obtain your explicit consent for further processing of your Personal Data, we will request your consent or your renewed consent (in case it was obtained previously).

1. What Personal Data does Awario process and for which purposes?

We respect your privacy and aim to limit the Personal Data that we collect from you to the amount which is strictly necessary to fulfil the purposes of processing. The level of the Personal Data Awario collects depends on the level of your usage of our Services.

Categories of the Personal Data that we process are specified below:

Purpose of the processing Personal Data Legal basis for the processing

Signing up for the free version of the Software

  • Email address

Terms of Use

Without providing this data you will not be able to use the Services

Filling your user profile
  • Name

Your consent which you provide when filling in relevant data and saving changes in your profile in Software

Purchasing the Services under the relevant plan
  • Full name
  • Email address
  • Address
  • Credit card information
  • Credit card information or PayPal information

Terms of Use

Without providing this data you will not be able to use the Services

Booking your time for a demo
  • Name
  • Email address
  • Guest email address(es)
  • nformation that you leave in the message

Our legitimate interest to show you Software features and your interest to see our demo

Contacting you about your account and sharing relevant information
  • Sign-up information

Our legitimate interest in providing information concerning your account, important software updates or other relevant information that is important for your user experience

Receiving and responding to your enquiries, requests for support and other communication
  • Name
  • Email address
  • Subject
  • Information that you leave in the message / email
Our legitimate interest in helping you resolve any issues with Services and your interest in receiving our response and support

Please, note that we do not store or have direct access to your payment information. The payment is processed by a third-party secure server to ensure the safe transmission of sensitive information.

2. What tracking information does Awario collect (use of cookies)?

When you visit awario.com («Website») we may collect your Personal Data by automated means, such as cookies. Cookies allow us to respond to you as an individual and tailor our web application to your needs, likes and dislikes by gathering and remembering information about your preferences.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. You should not worry, a cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

We use the following types of cookies:

  • Necessary cookies: these cookies help us make our Website usable by enabling basic functions like page navigation and access to secure areas of the Website. Our Website cannot function properly without these cookies;
  • Analytical (measurement) cookies: these cookies allow us to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes, then the data is removed from the system. If you block these cookies, we will not know when you have visited our Website, or will not be able to remember your preferences you chose. For analytical (measurement) cookies we use Google Analytics (Google Analytics privacy policy: https://policies.google.com/technologies/partner-sites).

3. When do we disclose your Personal Data to third parties?

Please note that we may disclose your Personal Data when required to do so by law or in connection with any legal proceedings or prospective legal proceedings or in order to establish, exercise or defend our legal rights, protect your safety or the safety of others, investigate fraud, or respond to a valid governmental request.

API Services

Also, we use the third-party API services from which the Software may retrieve information. In particular, we use YouTube API Services (i.e. data from YouTube) governed by Google privacy policy available via http://www.google.com/policies/privacy, and other third-party API services. If you gave us access to your YouTube account, you have a right to revoke such access via the Google security settings page at https://security.google.com/settings/security/permissions.

4. How and for what period do we store Personal Data?

We take physical, electronic, software related and other security measures to help safeguard Personal Data from unauthorized access, alteration, or disclosure.

We store your Personal Data for a period needed to fulfill the purposes indicated in the section «What Personal Data does Awario process and for which purposes?». In certain cases, we may store your Personal Data for a longer period if needed to comply with our legal obligations, to resolve disputes, establish and defend legal claims.

5. No automated decision-making or automated profiling

We do not use automated decision-making or refer to the automated profiling.

6. What rights do you have and how can you exercise them?

In some cases and subject to certain exemptions our users may exercise certain rights in relation to their Personal Data as set out in the table below.

EU Residents’ Rights Explanation
Right to access Personal Data

You may ask what data concerning you is kept by us and receive a copy of it, as well as other supplementary information.

Right to rectification

At any time, you may request the modification of your Personal Data that you believe is inaccurate or outdated.

If you want to modify your Personal Data, you can do it in your account settings at any time. Your data will be modified as soon as you make changes in your account settings and in accordance with such changes.

Right of erasure («right to be forgotten»)

You may request the deletion of data concerning you at any time.

Please note that we can retain your Personal Data if necessary to comply with our legal obligations or resolve disputes. For instance, we can keep your data while you have outstanding debts to us. If we have no basis to continue processing your Personal Data, we will delete or remove it and notify you about such deletion or removal.

Right to restrict/suspend processing of Personal Data

You may request the limitation of the processing of your Personal Data when one of the following applies: (a) the accuracy of the Personal Data is contested by you, (b) the processing is unlawful and you oppose the erasure of the Personal Data, © we no longer need the Personal Data for the purposes of the processing, but they are required by you for the establishment, exercise or defense of legal claims, and (d) you have objected to processing pending the verification whether the legitimate basis overrides this.

Right to data portability

You may be entitled to obtain your Personal Data in a structured, commonly used and machine-readable form in order to transfer it to another data controller. Please note that this right only applies to information that we processed based on your consent or Terms of Use.

Right to be informed

You have the right to be provided with clear and easy-to-understand information about how we use your Personal Data.

The right to object to the processing

You may object to the processing of Personal Data concerning you, where we are relying on a legitimate interest and there is something about your particular situation that makes you want to object to the processing on this basis. We will no longer process the Personal Data unless we demonstrate compelling legitimate basis for the processing which overrides your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.

Right to withdraw consent

You may withdraw your consent at any time where we are relying on the consent to process your Personal Data. If we have no other basis for processing your Personal Data, after you send us a request to withdraw consent, we will stop processing your Personal Data that we were processing under your consent.

Right to complain to a supervisory authority

You have the right to contact the data protection authority in your country to complain about our data protection and privacy practices.

We aim to comply without undue delay, and within one month at the latest. To address more complex requests, we might need to extend the answering time by a further 2 (two) months. In this case, we will notify you about the extension within 1 (one) month of receipt of your request and will explain to you the reasons for such extension.

7. How to exercise any of your rights?

You may exercise your rights by sending a relevant request to the e-mail: support@awario.com.

If you do not want to receive e-mail updates from Awario, you may opt out of receiving the email newsletter by pressing the «Unsubscribe» button in any email or by contacting us with the relevant request at support@awario.com. After this, you will no longer receive the email newsletter, but your data will not be deleted. Please note that if you opt out of receiving the email newsletter you may miss out on great deals or discounts.

8. How can you contact us?

If you have further questions regarding our privacy policy, contact us at support@awario.com.