Dashboard

The Dashboard contains statistics for your alerts, mentions, and influencers. The Dashboard is updated in real time and is interactive, which allows you to understand what mentions stand behind the statistics. It consists of the Filters toolbar and the Widgets area:

Filters

There are a couple of ways to filter your data in order to get the most relevant results.

First, if you click the alert name in the Filters panel, you will find a drop-down menu with all the alerts you have in the current project. You can switch between different alerts here:

You can add multiple alerts on the same dashboard. Just click + Compare and select all the alerts you'd like to compare:

Next are the Source buttons. You can toggle them to hide or add social networks to the stats:

And the last one is the Date filter, which has five options for displaying your mentions:

Widgets

We have widgets that show the statistics depending on the parameters you provided in the filters. The cool thing here is that if only one alert is chosen, our widgets become interactive, i.e. you can click on them, and corresponding filters will be applied. The New mentions and the Top influencers widgets are always interactive and do not depend on the quantity of alerts.

The Mentions widget stands, obviously, for the total amount of mentions for the chosen alerts. There’s also a chart which shows on which date your alert was most frequently mentioned:

Next is the Sentiment widget consisting of the pie chart and the graph. It reflects the sentiment which can be positive, negative or neutral. Sentiment is a handy way to track the attitude of your audience to your brand or product:

On the Reach widget you can find the estimated amount of people who can see the mentions. Reach is based on a number of people following your mentioners and a number of engagements (likes, comments, etc.) with the mentions:

Mentions and influencers are located in the corresponding widget:

Next is the map. The more saturated a country's shade of blue, the more mentions are coming from it. White countries are those which don’t have any mentions at all:

The Language widget provides stats on which languages are most frequently used in your mentions. There’s a pie chart where the most popular languages are displayed with more saturated blue color:

The Topic cloud widget will show you the most used words, phrases, and hashtags within your results:

The Source widget will help you find out in which source your keywords are mentioned more often: