Exceeded mentions limit

Depending on your account plan, you will have varying mentions collection limits applied to your account. To understand more about the limits of each plan, you should check out our plan comparison table.

Right now we have two types of mention limits: stored mentions per topic and the overall mentions limit.

Stored mentions per topic is the number of mentions each topic has stored in the feed, accessible at any one time. When the alert reaches this limit, Awario starts replacing the oldest mentions with fresh, newly found ones. Note that replaced mentions are still reflected in your reports.

The overall mentions limit is the total amount of mentions which can be collected during the monthly cycle, including removed and replaced mentions.

Should you have further questions about these limits, do not hesitate to contact customer support.