Alert settings overview

Keywords — add words or phrases you'd like to monitor. This can be a brand name, a hashtag, or any other keyword.

Website or web page — find mentions of links to your website (backlinks). Meanwhile, mentions from this domain (your website) will not be collected.

Negative Keywords — results that have any of the specified negative keywords next to your main keywords won't be collected.

Languages — select the language(s) you'd like to find mentions in.

Countries — choose your preferred country or countries here if you are interested in mentions coming from a specific location.

Sources — select your preferred sources here if you're interested in mentions from a specific source, e.g. news and blog articles, Facebook posts, etc.

Date range — you will only see mentions posted within the specified time frame. The Custom option lets you specify a from date (the to date will always be the current date).

There are also the Whitelist and Blacklist options in alert settings, which let you prioritize or ignore mentions from certain accounts or websites.

Switch to Boolean search

Boolean search enables users to create more specific queries for on-point results and better reporting. Click Switch to Boolean at the very bottom of the screen to convert your query to Boolean.

You can learn more about Boolean queries in our Boolean Search Guide.